This page explains what data we collect when you order our services at studiotalentamulia.com, what that data is used for, and how we keep it safe.
What we collect
- Account data: name, email address, and password, stored in encrypted form.
- Order data: a reachable phone number, the service ordered, and the brief notes you write.
- Brief materials: files and brand information you send us for the purpose of completing the work.
- Technical data: session data and cookies needed to keep your cart and login working.
We never store your credit card number or bank account details. All payment processing is handled directly by the payment gateway provider.
How we use it
- Processing your order and completing the service you ordered.
- Sending order status notifications by email, from order placed through to final delivery.
- Contacting you to go deeper on the brief and confirm revisions.
- Answering questions and handling service complaints.
Third parties we work with
- Midtrans for payment processing.
- Brevo for sending order notification emails.
We only share the data necessary with the parties above so your order can be processed. We do not sell or rent client data to anyone.
Keeping your brief secure
Materials you send us are stored in private storage with no public link. Only our team, once signed in to the admin panel, can access them, and only for the purpose of completing your order.
How long we keep it
We keep order data for as long as needed for bookkeeping, tracking work history, and applicable legal obligations. You may request deletion of your account and the personal data within it at any time.
Your rights
- View and update your account and address data through your account page.
- Request a copy of the personal data we hold.
- Request deletion of data we no longer need.
- Opt out of emails that are not order notifications.
Cookies
We use cookies only to keep your login session and cart contents working. Disabling cookies through your browser settings will cause some site features to stop working as intended.
Contacting us
Questions about personal data can be sent to studiotalentamulia@gmail.com or via WhatsApp at +628118604188.